Privacy Policy

1. Information We Collect

• Identity Data: Name, job title, and company details.
• Contact Data: Email address, phone number, and postal address.
• Transactional Data: Details of payments and orders placed with us.
• Technical Data: IP address, browser type, and usage data from our website.
• Communications Data: Preferences for communication preferences.

2. How We Collect Information

• Directly from filling out forms, corresponding with us, or placing orders.
• Automatically through cookies and similar technologies when using our website.
• From third parties, such as business directories, publicly available sources, or service providers.

3. How We Use Information

• Processing and fulfilling orders.
• Communicating regarding enquiries, orders, or accounts.
• Managing and improving our website and services.
• Complying with legal and regulatory obligations.

4. Sharing Information

• Service providers and partners who assist in delivering our products and services.
• Payment processing and financial institutions for transaction purposes.
• Regulatory authorities, if required by law.
• Third parties in the event of a business transfer, such as a merger or sale.

We do not sell or rent personal data to third parties.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Personal Rights

Under the UK GDPR, individuals have the following rights:

• Access: Request a copy of the personal data we hold.
• Rectification: Correct any inaccurate or incomplete data.
• Erasure: Request deletion of personal data where applicable.
• Restriction: Request restriction of processing under certain circumstances.
• Portability: Receive personal data in a structured, commonly used format.
• Objection: Object to the processing of data for direct marketing or other legitimate interests.

To exercise personal rights, please contact us using the details below.

7. Data Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction.

8. Cookies and Website Usage

Our website uses cookies to enhance user experience. For detailed information on how we use cookies, please see our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Stott O'Connell & Co Ltd t/a Stotts Essential Print & Packaging
Unit 5 Worth Bridge Industrial Estate, Chesham Street, Keighley, West Yorkshire, BD21 4NS
Email: info@stottsessential.co.uk
Phone: 01535 685902 / 685905

This Privacy Policy reflects our commitment to safeguarding personal data and ensuring transparency in how we handle it.